It appears the session expiration issues were occurring when roundcube had problems talking to the imap server, either slow responsiveness or blatant error. Is there a way to prevent roundcube from closing the session when an imap error occurs, or at least increase the timeout value waiting for a response?
On Wed, Feb 15, 2012 at 10:48 AM, Jernej Porenta <[email protected]>wrote: > > On Feb 15, 2012, at 5:08 PM, James Devine wrote: > > > Any idea how I might verify what the problem is? I'm not seeing > anything popping up in the error logs and I'm not able to reproduce this > myself, I'm going off reports from customers > > I believe that you should check the invalid session information in the > roundcube log: > Feb 15 18:38:49 a roundcube: Aborted session 1fkpva9li86orrd9lo0dlvlur3; > no valid session data found > Feb 15 18:40:19 a roundcube: Aborted session tv251jg03u5velh2t40om7tlg0; > no valid session data found > > But i don't know how to reproduce the issue. It might even be the customer > browser issue... > > Cheers, Jernej > > > >
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