As the maintainer of a mailing-list manager, and as a user of mailing
lists, I thought I would chip in.

I think there are uses for all three scenarios: (1) reply to sender
(only), (2) reply to list (only), (3) reply to all (sender, list and any
CCs).

   (1) is useful for private replies.

   (2) is useful for replies to the list. It can be particularly handy
   for continuing a conversation where the OP, who started the thread,
   was not the sender of the mail you are replying to, or if you are
   going a little off topic.

   (3) is useful for keeping non-subscribers in the loop, or for
   providing a direct copy to the sender. It is not true that all MLMs,
   or even that all decent MLMs, do recipient filtering to avoid
   duplicates of this kind. There are a number of reasons for not doing
   so. Two were already mentioned: it's not really possible in light of
   things such as BCC and multiple addresses reaching the same mailbox.
   Another is that sometimes people have direct copies delivered to
   their inbox, but copies via the list filtered into a folder. Such
   users want both copies.

When a Reply-To header is set to the list address, all three kinds of
reply will do the same thing. I generally think this is annoying, but it
does have its uses.

Nevertheless, list admins sometimes feel pressured into using this
Reply-To technique, even when they don't want to, because of the lack of
support for "Reply List" of mail clients.

The trend seems to be to start including a Reply List feature. In
Thunderbird, the "Reply All" button turns into a "Reply List" button
when a mailing list is detected, but you can still click the edge of
button to open a context menu and choose Reply All. Other interfaces,
such as Gmail, I believe, have a "Reply to list" link.

IMHO, a really smart client would recognise if a Reply-To header is set
to the list address and make Reply List the default, but still allow a
Reply (Sender) feature which ignores the Reply-To header. This could
save users a bit of time copying and pasting when they want to reply to
the sender of a mailing list with Reply-To set.

At the end of the day, every mailing list is different, because every
community is different, and different groups will have different uses
for these different features. I think it makes sense to offer them
all--it is clear enough what they do--and let people simply not use ones
they don't need. A number of users, such as me, would regularly use all
three.

Best regards,

Ben.

P.S. I would value a constructive discussion of this topic, without
name-calling. Assuming, and much less saying, that people who disagree
with you are inferior in some way is not going to get anywhere.



_______________________________________________
Roundcube Users mailing list
[email protected]
http://lists.roundcube.net/mailman/listinfo/users

Reply via email to