Something somewhere is converting an apostrophe into the HTML equivalent 
(http://en.wikipedia.org/wiki/Apostrophe#Unicode). I saw this a long time back 
with one of my users and accented characters, but I can’t remember which 
component was the culprit, but it was fixed on my end.

To rule out your side of the email transaction, ensure that everything in your 
stack, for example browser, php, apache, mail transfer agent 
(sendmail/postfix), mail server (dovecot/courier/cyrus/qmail) and any other 
filters that operate on the mail content (anti-virus,spam-filter) all handle 
UTF (unicode) correctly, in my case that meant standardising on UTF8 throughout 
my stack. Even when you have done all that, you may find it is something out of 
your hands, like the webmail service that your customer/user recipient is using.

That’s a really broad answer, but I hope it helps a little.

Thanks,
Adam.


On 7 Mar 2014, at 21:44, Denny Jones <[email protected]> wrote:

Hello,

I have a server running QmailToaster and Roundcube Webmail .0.9.5

I have one user who gets her apostrophies replace with &#39;

No other users complain of this. I can't reproduce the issue. The only way she 
knows it's happened is when the user replies back to her. I think it's 
happening on the other end but before I start directing the blame else where I 
want to know if anyone else has seen this issue.

Thoughts?

Denny



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