Are you seeing any mailing coming in in your maillogs? Are you able to
retrieve your email with thunderbird via imap?


On 02/07/2018 11:43 AM, Sharon Canovali wrote:
> Yes, I understand that. I just Googled to trying to find a solution
> and found this group. My provider is discounted and doesn't offer any
> help. I'll hire someone locally or just give up. Thank you, all. 
>
> On Feb 7, 2018 3:20 AM, "Thomas Bruederli" <[email protected]
> <mailto:[email protected]>> wrote:
>
>     Dear Sharon
>
>     I think you wrote to the wrong people. We don't host your e-mails
>     and we're not responsible for the system you're using to access
>     them. Please contact your internet hosting provider or IT
>     responsible for first level support. If you don't know who this
>     might be please review your bills and see who you are paying for
>     email or web hosting services.
>
>     Roundcube is not a service but free software which your hosting
>     provider installed on their servers.
>
>     Best regards,
>     Thomas
>
>
>     On Mon, Feb 5, 2018 at 7:22 PM, Maarten
>     <[email protected] <mailto:[email protected]>>
>     wrote:
>
>         roundcube is just a mail client, do you see any mails being
>         received in your maillogs by your mta(postfix, sendmail,..?)
>         If you do but no mail is showing up or loading into you client
>         that the problem could be a problem with your roundcube config
>         or a problem with your imap server setup to retrieve the mails
>         into your client. When was it last working, did you change
>         anything?
>
>
>         On 02/05/2018 06:44 PM, Sharon Canovali wrote:
>>         Hi! 
>>         I'm wondering if anyone can help me get my email straightened
>>         out. I've had challenges from the start and greatly fear I've
>>         lost business because it's the address on my business cards,
>>         but I am unable to receive ANY emails. The account is so
>>         clogged emails won't even load. I can't even clean it up, or
>>         do anything.  😔
>>         I appreciate any help you can give. Thank you, so much. 
>>
>>
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>>         http://lists.roundcube.net/mailman/listinfo/users
>>         <http://lists.roundcube.net/mailman/listinfo/users>
>
>
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>
>
>
>     _______________________________________________
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>
>
>
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