Hello Houman, Please provide all information listed on the HelpRequests page and RADIUS logs.
Kind regards Noel Am 28.04.19 um 17:01 schrieb Houman: > Hello guys, > > Around three days ago, I received multiple reports from my users (all from > UAE) that the VPN isn't working. > > Looking at the logs I can see that some users are getting this error shown in > StrongSwan: > > Apr 27 08:02:42 gb-lon-1 ipsec[795]: 14[IKE] RADIUS authentication of > '5697324e-xxx-9273-0e0f3d1cbb28' failed > Apr 27 08:02:42 gb-lon-1 ipsec[795]: 14[IKE] EAP method EAP_MSCHAPV2 failed > for peer VPN > > I can connect to it without any trouble from London. Could the VPN IP have > been blocked in UAE? Or has a recent security update in Ubuntu 18.04 caused > a side effect? Trying to think of any reason why this could happen out of > the blue. > > Many Thanks, > Houman
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