And it's not useful to say that your message is urgent.
We understand that this is urgent for you but we can't do everything at the
same time.

cheers.

Arnaud

On 1/4/06, Brett Porter <[EMAIL PROTECTED]> wrote:
>
> ... please DO NOT do these:
> - forward the message back to the list as a new message
> - resend the message as a new message
> - don't be impatient - it can take several days for someone to answer
> your question
>
> ... but by all means DO these:
> - please reply to the original message asking if anyone has any
> thoughts. It may have been missed.
> - if you are convinced it is a bug, and not a question, file it in
> JIRA (reference mail archive of the message if possible). Search JIRA
> first to see if others have reported it.
> - please review the content of your message to make sure it contains
> enough information to answer it, and that it is too the point.
> * Requiring we learn everything about your environment is not helpful.
> * Pasting all the irrelevant output is not helpful.
> * State any error you get and nearby/related output
> * Say what you already tried
>
> Everyone is encouraged to answer questions or provide their thoughts.
> We have over 1200 subscribers here, with a variety of environments and
> experience.
>
> Thanks!
>
> Cheers,
> Brett
>
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