On 22/12/07 7:05 AM, Neil C Smith wrote:
On Mon, 5 Dec 2022 at 22:28, Greenberg, Gary <ggree...@visa.com.invalid> wrote:
It used to be a feature that allows to submit exceptions along with some other
info to Netbeans development team with a
click of a button.
Now you can only open notification and view the exception stack trace and
that’s it. Exceptions do occur regularly and I
mostly ignore them. I did raise this question sometime ago and was told that
now I need to open JIRA ticket manually to
submit any NB problem and supply code samples in Apache GIT.
The infrastructure for accepting issues in that way no longer exists.
It never existed at Apache.
NetBeans issues should be reported in the GitHub issue queue. There
is no JIRA access for users. You'll need a GitHub account to report -
https://github.com/apache/netbeans/issues
See also https://netbeans.apache.org/participate/report-issue.html
IMHO it is bad idea and not acceptable for many Netbeans users because
It does take more time, which is hard to allocate in busy development schedule.
You need to balance that with the time needed for the volunteer
NetBeans community, many of whom also have a busy development
schedule, to assess any reported issue. Yes, you may now need to
spend more time in order to provide all of the required information to
submit an issue. It's better than incomplete issue reports
languishing completely ignored. IMHO that is an even worse and
unacceptable situation for everyone.
IIRC, the automated submission of exceptions accumulated same/similar
exceptions into a single issue. That allowed frequently occurring
exceptions to bubble to the top. It was more than just a bunch of
scattered reports.
-ernie
Best wishes,
Neil
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