On Thu, Aug 14, 2014 at 5:59 PM, wjs <kb6...@gmx.com> wrote: > I have tried downloading Open Office three times and each time the setup > program seems to work well. However, the program freezes about three > quarters of the way through the installation process. This same problem > happens every time. I am running windows 7. Can you advise me what I need > to do to get it to work? >
Don't know from the information you've provided but typical ways to prevent install problems would include: - first look in Control Panel to see if Windows thinks OpenOffice was installed. If it does try the uninstall then - use OpenOffice install only if downloaded from https://www.openoffice.org (you are redirected to http://sourceforge.net but that's okay) - make sure Windows is clean and stable (no malware on system, registry doesn't have spurious entries) -- Malwarebytes is great for cleaning malware from system, https://www.malwarebytes.org/ -- CCleaner is great for cleaning kruft from registry, https://www.piriform.com/ccleaner - make sure Windows is up to date (latest updates have been run) - if install still not successful make sure Antivirus is shut off and try install again BUT be sure to turn Antivirus back on when you're done!
