Why don't we turn a negative in positive?
Just promote OpenOffice as the solution for all his/her problems.
On 8-10-2014 23:26, Alan B wrote:
On Wed, Oct 8, 2014 at 2:36 AM, Andrea Pescetti <[email protected]> wrote:
On 07/10/2014 NoOp wrote:
Given that this list is likely going to continue to receive these from
users ... of this bogus (and most
likely illegal) itunes app, can the list moderators consider filtering
these & perhaps sending a canned message back to the sender?
I agree. Messages that are obviously referring to the "QuickOffice pro"
app are off topic on this list. So I don't see anything back in rejecting
them.
Have to say I like Martin's answer. However another idea occurs to me.
Answer questions in the context of AOO if it is a question that can be
answered that way. If not say it appears to be a QuickOffice pro issue and
tell the questioner support must come from another source. With either
response point out the full support of this list is available if they use
AOO.
My thinking is responding in this way might bring more people to AOO. In my
experience intricacies of computers and software, beyond the most
superficial level, are well beyond the understanding of the majority
computer users. (Many are unable even to recognize what browser they are
using.) Inviting people to AOO instead of sending them away for not using
it might be helpful to build the user base.
-Alan
