Hello Christine,

It sounds like you would benefit from a hands-on tutorial. Could I suggest that you explore the availability of local resources, such as Mac User Groups or basic computer courses at libraries/local community centres.

I am sending this message to you privately, as well as to the list. Let me know if you need help locating possible options.

marina



On 4/11/14 at 12:00 AM, chicagoan...@icloud.com (Christine Casey) wrote:

Thank you very much for trying to help me, I really do appreciate it very much. Unfortunately I think I’m the type that needs a phone call and someone to just walk me thru all this because I’m just completely unfamiliar with anything past writing an email or going on a simple site like YouTube or something. I don’t know what it means when you say “make a new Writer file ((/File/New/Writer file)." I just need someone to be on the phone with me and tell me exactly what to go to on my screen, what to click…you know, like that, step-by-step. I took back the Windows 8.1 Laptop that I had bought because it was just frustrating me beyond belief. I am now just back on my Mac. I tried to download the Apache OpenOffice but the Mac won’t open it so I guess I”m out of luck anyway that I turn. I really hope that I never have to get another Windows computer again but in case I ever do and need help with your Apache OpenOffice is there a phone number that I can call for someone to walk me thru it? I know it’s a lot to ask but that is really the type of help that I need.

Sincerely,

Christine Casey
On Nov 4, 2014, at 1:02 PM, Rory O'Farrell <ofarr...@iol.ie> wrote:

On Tue, 04 Nov 2014 12:04:33 -0600
Christine Casey <chicagoan...@icloud.com> wrote:

I am using Apache OpenOffice for the first time.  Please help me with this!
A window opens up that says:
“The document you are about to export has one or more protected items with
password that cannot be exported. Please retype your password to be able to export your document.” So my question is this: What password??? And it does me no good to select “Remove password from this protected item” because it just keeps sending me back to the page saying to retype my password. So what password are they talking about? Is it a password from Apace OpenOffice or who? I am very confused.
Please just write me back a specific email and don’t send me to “forum
land”. I am NOT a computer savvy person at all and the more places you send me, the more confused I get. Please just email back to me here.
  Thank you,
  Christine Casey


A quick test: make a new Writer file (/File /New /Writer file).  In it type
dt, then press F3 key to get dummy test in the file. Now /File /Save As; put Test into the File name box, Select "ODF Text document (.odt)" in the file type box (may have to scroll up or down using the arrow keys to select this). Make sure "Automatic file name extension" checkbox is checked. Now /File /Close. Can you do all the above and reload this file? If so, OO is working correctly and the problem lies in your other file, which we can then consider.

--
Rory O'Farrell <ofarr...@iol.ie>




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