On 30/1/15 at 1:51 AM, sora...@comcast.net (Susan Anderson) wrote:

I did an update (not an upgrade) on my Mac and when it finished I realized that Open Office is missing. How do I get it back. I have many important documents on it.

A phone number would be great. I find it much easier for someone to walk me through an issue. FAQ's (for whatever issue I've had to research) have NEVER had my question nor any type of clear answer.

I can't just reinstall it if it means losing all the documents that are in it.

Susan Anderson



Hello Susan,

From what you write, it sounds like you updated your Operating System, not Open Office in itself. Is this correct?

In any case, updates/upgrades should not delete any contents --unless of course you had to restore your data from some older backup, which did not include all your current (pre-restore) HD contents.

Could you check your Applications folder and see if Open Office is still there. If so, and if the reason you think it's no longer there is that it doesn't fire up when you click on file icons that used to be associated with OO, then you might have to reset your "Open with..." preferences.

If any of the above sounded a bit mysterious, could I suggest that you get personal assistance. For this, you can make an appointment at any Apple store, or contact your closest MUG (Macintosh Users Group).

HTH,

marina
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