At 10:14 23/02/2015 +0000, Peter Gallagher wrote:
Latterly I used a Canon iP4600 to print. Last week the iP4600 ceased to function. I bought a (new) Canon MG5650 ... . I installed the MG5650.
This has a USB interface. You seem to have kept your operating system a secret; are you using Windows? If so, you probably need to have installed the relevant software on your system *before* connecting the printer. (There are often warnings to that effect on such devices.) Did you do that? If not, you may have created problems for yourself.
I tried to print (click on the icon on the third row from the top of the screen) a letter from Open Office "Documents" I could not print
That may not be an appropriate test. Your existing document will necessarily previously have been printed on a different printer. Depending on your settings, the Print File Directly button you describe prints either on the default printer (and you may or may not have set your new printer as default) or the printer previously used for this document. If you have a tick at Tools | Options... | Load/Save | General | Load | Load printer settings with the document, the button will attempt to print your document to your previous, faulty - probably now missing - printer. Even if not, it will print to the default printer, and that won't work if you have not set your new printer as the default in Windows.
The iP4600 was still the printer shown (the default printer)
So that explains the above behaviour.
Having installed the MG5650 ...
Oh dear: that sounds as if you *did* connect the printer before installing the software.
When printing from Open Office ... the print begins three-quarters of the way down the page then continues to print previous letters stored in "Documents"
It's very difficult to see how OpenOffice could print these other documents - which you had presumably not even opened.
At 12:45 23/02/2015 +0000, Peter Gallagher wrote:
I wrote: ... the printer functions satisfactorily when printing from other sources. The "other source" was a page from BBC news. The printer printed from three-quarters of the way down the page (missed the rest of the letter) and the printer printed (upside down) the header and the end of the BBC page. I think this is odd !
You will be printing this web page from your browser, not from OpenOffice, and the identical problem you see there clearly shows that the problem is not with OpenOffice (or your browser) but with the printer or printer driver or installation or operating system, I think.
I trust this helps. Brian Barker --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
