Hi Herman, Your e-mail has reached the public mailing list for users of Apache OpenOffice, which is open source software. It is developed collaboratively and made available to all without charge through http;// openoffice.org/download/ . Whoever you paid is unrelated to this project and community. If they have represented themselves differently, it's possible you have been defrauded although I've insufficient information to make a judgement.
I recommend you contact the consumer protection service for the state where you live and ask for advice on how to recover any money you have paid. Sadly we are unable to help you beyond giving this advice. I am an individual member of the Apache OpenOffice community, responding to your message in a personal capacity, and you should reply to the list address ([email protected]) rather than to me personally if you have further questions, such as about file compatibility and steps you might take to improve fidelity. Best regards, Simon On Tue, May 5, 2015 at 8:00 PM, Herman Moorman <[email protected]> wrote: > We have ordered for our Sportschool on 16 april 2015 your Openoffice > software program included CD. > > I have done several tests in our system with files from WORD/EXCEL and PP. > > All files gives defects with Microsoft----both to and from. > > *So not compatible as you claimed.* > > I would therefore like to take this: 100% money-back guaranteed use. > > For the OpenOffice software as for the ordered CD (total of € > 29.95+14.95=44,90) > > (CD never received) > > *Please books, as you promise, the money back asap to our account > <redacted>* > > > > *Best regards* > > > > *Herman Moorman *Accountant of The Sportschool > >
