So long as OpenOffice is still installed on Windows, problems with
installations because AOO is running, even though not evident, are a bit easier
to handle within AOO itself, rather than the user needing to understand how to
use the Windows Task Manager without fear. Here's a procedure that may be a
bit easier for all users:
1. Open Apache OpenOffice.
No need to open a document, just start OpenOffice and get the "dashboard"
view that offers the different applications.
(This is the plain OpenOffice entry in the PCs all-programs list, rather
than OpenOffice Writer, Calc, ... .)
Alternatively, you can open a document if that is how you normally get into
OpenOffice. It won't be used for anything.
2. On the Menu Bar along the top of the opened Window, click Tools > Options
to get the Options - OpenOffice dialog.
3. On the sidebar, click "Memory" under the OpenOffice entry.
4. On the Options - OpenOffice - Memory dialog, remove any checkmark under
"OpenOffice Quickstarter, Load OpenOffice during system start-up."
5. Click OK
6. Close OpenOffice.
7. Restart your computer.
Your computer should now work a bit more smoothly when you aren't working in
OpenOffice. When you are, the first startup may take slightly longer than
usual. Many will not see any difference at all, especially on recent hardware
and operating systems.
Updating should now be much easier all of the time, as will other situations
blocked by OpenOffice running in the background.
- Dennis
> -----Original Message-----
> From: Rory O'Farrell [mailto:ofarr...@iol.ie]
> Sent: Wednesday, January 20, 2016 10:53
> To: users@openoffice.apache.org
> Cc: Robert Funnell <robert.funn...@mcgill.ca>; Claude Barsalo
> <cbars...@yahoo.com>
> Subject: Re: Update problem
>
> On Wed, 20 Jan 2016 13:44:35 -0500 (EST)
> Robert Funnell <robert.funn...@mcgill.ca> wrote:
>
> > I don't see any attached error message, I'm not sure whether
> > attachments are allowed on this list. Can you just tell us what it
> > was? And I'm not clear about whether the error message was when
> > running 4.1.1, when installing 4.1.2 or when running 4.1.2.
>
> Attachments are not allowed on the mailing list, so we do not know what
> the error message is.
>
> Taking a guess that the original poster is using Windows, a common
> message is to "close any running version of OpenOffice"; this occurs of
> the Quickstarter is running, closure of which is often overlooked by the
> user. If this is the case, start TaskManager (Ctrl Shift Esc) and kill
> all "soffice" processes shown on TM's Processes (or in Win10, its
> Details tab). Exit TaskManager and then try to install the new version
> of OpenOffice again. Note the leading s in "soffice" for the name of
> the processes to kill
>
> RoryOF
>
>
>
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