Doug -
When you say that Word 'no longer opens' them, do you mean that when
you double-click on them they're opened in OpenOffice? If so, it means
that the file association has been changed. Can you right-click on a
.rtf file and choose to open it with Word?
- Robert
On Wed, 27 Apr 2016, Doug Wilson wrote:
Hello,
I have just spent the last 20 minutes navigating your help and contact pages
and can make no sense of them, so I am contacting you directly in hopes of
finding 1. an explanation, and 2. a solution to the following:
Recently I downloaded your free open office software so I could view client
files I received by email. It works great.
The problem is that all my original MSWORD template documents have been
converted to the .rtf open office format. WORD no longer opens any of them. I
certainly did not do this, noir would I have granted open oiffice permission to
do so.
So what’s going on? I want my files returned.
Thank you.
Doug Wilson
www.amethystboutique.com
https://www.facebook.com/AmethystBoutique.NS
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