On 06/09/16 9:48 PM, keith aitchison wrote:
Dear Sirs
We were responding to an incoming email this morning which we believe is
associated with your operating system ( which might have some bearing on what
has occurred.)
OpenOffice is neither an email program or an Operating System.
Upon nearing completion of the reply content to INNOVATE UK ,suddenly a number
of screen messages arrived appertaining to Office, and not only the message we
were working on disappeared BUT a series of earlier communications from the
same source has also disappeared without trace.
It could be that you have a virus, best way to prevent is to install
security software.
As you didn't tell that you where working with OpenOffice at that time
it's most likely that one of your emails had a virus.
This has never been experienced before and as the emails which have been lost
are of value, we ask for your comments and advice how these might be rescued
and an insight into what might have caused this phenomena.
As you are responsible to install, maintain, secure and back-up data,
you are the only one who can prevent this to happen.
sincerely
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