If you remember nothing else from this guide, please make sure you remember this. Whenever you ask for technical support, make absolutely sure you state the following:
1) Which version of OpenOffice.org you are running. Open office 4.1.2 2) What your operating system is (for example, Windows XP). Windows XP 3) If there is an error, state clearly what it is and how we can reproduce it. When the documed was opened a message from ASCII filter popped up. After that the file was not readable. 4) Do not attach files to mail messages. We absolutely need you to include this information before we can help you ________________________________ From: Ash Ash Sent: 09 March 2017 13:55:59 To: users@openoffice.apache.org Subject: PLEASE HELP WITH THIS-ODT FILE WAS ALTERED AND IS NOW CORRRUPTED Hi, This morning when I opened my odt file there was a message from ASCII Filter and I mistakenly clicked yes. It appears this had modified the actual text content or just changed the text style from english to some other style format. The file is now opens in square symbols and it is unintelligable to read. There is nothing in english. The whole file has been altered. This file is for work so it is very important the work is not list. Am not sure if the contents have disappeared or just the english has changed to some other style format and so the work is retrievable. I need the restored version from yesterday 8/3/2017 around 5:09 pm which is the version it was before I opened the file this morning. Please can you have a look at the file and if you are able to restore please do so. The file is attached to this email. I very much appreciate your help in this matter. I have very little to no understanding of this type of stuff so have no idea what must be done. Thank you Naj
