On 10/18/2017 2:50 PM, gia ockuly wrote: > I just installed Open Office and tried to open an excel document. I am > receiving a message "You are trying to use Office but don't have Office. My > understanding is that Open Office is a free service. Is there a phone number > I could call to talk with a support person? Please respond to rjo...@aol.com > > Thank you > > Ray Ockuly >
Ray; Apache OpenOffice (AOO) is open source software and does not have phone support. Support is provided via this mailing list or via the forums at https://forum.openoffice.org/. As you do not tell us what operating system you are using it is difficult to give you definitive instructions. It sounds like your preference for what software to use to open Microsoft Excel files is set to Office. If you are using the Windows Operating System the following actions should take care of the problem: 1: Left click on the excel file and select Open With on the menu that will appear 2: On the menu that will appear click on OpenOffice Calc. If it does not appear click on chose another app. In the window that opens click the more apps link and select OpenOffice Calc, check the box to always use this app to open excel files and click the OK box. Now when you double click on the excel file it should open in AOO. Regards Keith
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