On Mon, 2005-02-14 at 16:52, Donald R. C. Robinson wrote:
> On Fri, 2005-02-11 at 05:43, G. Roderick Singleton wrote:
> > Well I do not know where the main OOo directory is so you will have to
> > look for yourself. If you took the defaults then try /opt.  Look for
> > OpenOffice.org1.1.x where x is a release and check perms on that
> > directory. Next check perms on OpenOffice.org1.1.x/help 
> > 
> > On Fri, 2005-02-11 at 05:32 -0700, Donald R. C. Robinson wrote:
> > > On Wed, 2005-02-09 at 06:10, G. Roderick Singleton wrote:
> > > > On Tue, 2005-02-08 at 17:31 -0700, Donald R. C. Robinson wrote:
> > > > > I updated to version 1.1.4 on the Linux platform. On invoking Help, 
> > > > > there comes a message saying the database does not exist!! The check 
> > > > > sum 
> > > > > matches.  I followed the setup guide as closely as possible.
> > > > > 
> > > > > What are the help files called so I can search for themd? Is it 
> > > > > possible 
> > > > > to move them to where the program is looking ? Can I "tell" the 
> > > > > program 
> > > > > where they are?
> > > > > 
> > > > 
> > > > You haven't told us enough to offer any real help to you but I will take
> > > > a guess and ask if you installed 1.1.4 multi-user as root?
> > > 
> > > Yes, I installed l.l.4 multiuser as root.
> > > 
> > > > If you did,
> > > > did you set root's umask to something like 022? I ask because most linux
> > > > distros have root's umask set to 077 which makes it impossible for
> > > > normal users to access any files installed under this umask.
> > > 
> > > Unless setting umask was in the installation GUIs and just got clicked
> > > through, no.
> > > 
> > > > To fix
> > > > this, su to root and find where you have installed the bulk of the files
> > > > then use the chmod program to fix the permissions.
> > > 
> > > I don't know how to decide where "the bulk of the files" are installed.
> > > 
> > > > For example, OOo is
> > > > net installed in /opt/OpenOffice_1.1.4/ so you do the following:
> > > 
> > > The example path does not exist as such. Searching from root and showing
> > > hidden files and folders, non-case-sensitive, does not give an
> > > OpenOffice_1.1.4 folder.
> > > 
> > > >      1. cd to /opt
> > > >      2. chmod -R go+rX OpenOffice_1.1.4
> > > >      3. exit
> > > > 
> > > > I haven't looked in a while but I think this is mentioned in the
> > > > SETUP_GUIDE.pdf that came in the download image.
> > > 
> > > It does say something about setting permissions at the beginning, no
> > > details. I am not yet a Linux geek, just working on it. Anyway, it seems
> > > that permissions for every thing else are just fine, since everything
> > > but Help works.
> > > 
> > > On invoking Help, the usual help window appears, blank, except for the
> > > following precise message in the right hand pane:
> > > 
> > >         The requested document does not exist in the database !!
> > > 
> > > Perhaps the permissions for the help files need changing. Where are
> > > they; what are they called??!!
> > > 
> > > Thank you for your help so far. Now just a little more, please.
> > > 
> > > Don
> 
>  [snip]
> 
> Thanks to your info, the help files seem to have turned up:
> 
>         /usr/lib/openoffice/help/
> 
> This is the only path on the computer containing both "openoffice*" and
> "help" directories.
> 
> "umask -S" gives "u=rwx,g=rwx,o=rx" for all directories.
> 
> "ls" gives "cs  de  en  fr  ja  main_transform.xsl  pl  ru  sv  zh-CN
> da  el  es  it  ko  nl                  pt  sk  tr  zh-TW"
> 
> All but "main_transform.xsl" are directories.
> 
> In "en", "ls" gives:
> 
> common.jar             sbasic.cfg   scalc.jar    simpress.cfg  
> smath.jar
> common.tree            sbasic.db    scalc.key    simpress.db   
> smath.key
> custom.css             sbasic.ht    scalc.tree   simpress.ht   
> smath.tree
> default.css            sbasic.idx   schart.jar   simpress.idx  
> swriter.cfg
> err.html               sbasic.jar   schart.tree  simpress.jar  
> swriter.db
> highcontrast1.css      sbasic.key   sdraw.cfg    simpress.key  
> swriter.ht
> highcontrast2.css      sbasic.tree  sdraw.db     simpress.tree 
> swriter.idx
> highcontrastblack.css  scalc.cfg    sdraw.ht     smath.cfg     
> swriter.jar
> highcontrastwhite.css  scalc.db     sdraw.idx    smath.db      
> swriter.key
> picture.db             scalc.ht     sdraw.jar    smath.ht      
> swriter.tree
> picture.jar            scalc.idx    sdraw.key    smath.idx
> 
> Only "*.idx" are folders.
> 
> The folder "sbasiic.idx" gives a list of:
> 
> CONTEXTS    DOCS      EDGE       OFFSETS    SCHEMA
> DICTIONARY  DOCS.TAB  LINKNAMES  POSITIONS
> 
> In summary, apparently the help files exist. Alas the OO0 1.1.4 help
> engine does not know that fact. How to tell it? If the directories are
> not default, I didn't change them. They may be different because the
> installation  was an upgrade.
> 
> 
Apologies to G. Roderick Singleton. I sent to your address by mistake!


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