On Wed, 2005-03-09 at 08:50 -0500, Chad Smith wrote: > [EMAIL PROTECTED] wrote: > > On Wed, 2005-03-09 at 10:56 +0100, Russell Kent wrote: > > > >>Hallo Everyone, > >> > >>I downloaded Open Office about a month ago. Since then I have spent > >>very many frustrating hours trying to use it. > > > > > > I do hope you also picked up one of the user guides from > > http://documentation.openoffice.org/ By not doing so I am certain you > > added to your frustration. > > > Why would he have? Where would he have seen that? How would he have > known to do that? Why aren't they included in the download?
Because its listed on the support tab? THis says, "Documentation Project Templates, help guides, How-Tos, and other useful documentation for users" As to why they are not included is not something over which I have control so keep your stupid remarks to yourself or get involved with the releases project. > > Don't assume just because *you*, G.r.r.r.r.r.r Singleton know A) that > something exists and B) how to get it and use it - that everyone in the > world automagically does the same. You display zero patience with > newbies and are, in my opinion, one of the worst spokespersons ever for > OpenOffice.org. > > Gosh, I would reasonably expect any intelligent user to take advantage of the tabs. Anyone but you that is. > > I would agree that Help can be unhelpful but using it is explained in > > the guides to make it easier to use. > > Which, again, could have/should have been pointed out to the newbie > without malice or frustration. If you choose to volunteer your time > helping users, you really should try to *HELP* them, instead of > insulting them. > > Well I am not omniscient like you so I guess that even to most naive user would at least check what is available. As to this OP, I tool umbrage at his harangue just as it have at yours. You are not helpful have never been helpful and you are insulting at the best of times. So thank you and go away. > > >>If I contact open office, they tell me to contact the users group, where > >>I am bombarded with at least one hundred messages a day, none of them of > >>any use to me. > > > > > > Of course, the users list is the place for presenting your questions to > > the volunteers who support this Open Source Software project. Had you > > contacted us with your concerns early on, I am certain we could have > > helped. Yes the volume is high but then our users number in the millions > > which results in many messages. > > Yes, wow, and this matters to the end user, why? Stop bragging, and > start helping. All he knows is he signed up, like some super-user like > GRRRRRRR Singleton told him to, and the next thing he knows, the worst > wave of SPAM ever hits his mail box. There really should be an easier way. > Chad you are being ridiculous. It's too bad. Again the resources are there when you look. I did not design the main page but it is under revision but I see you have not involved yourself to take care of these concerns of yours. Therefore shut up. THe mailing list link on the main page offers many alternatives to individual emails from the list. If you think it is spam then unsubscribe. > > > In other words OOo is not a commercial enterprize and none of us get > > paid. Were you expecting paid support? > > I don't believe he ever said that. > WHy? > If you want OpenOffice.org (or any "open" or "free" program for that > matter) to compete with Microsoft, then you have to stop making excuses > for the areas where it miserably falls short. If OOo is "good enough" - > then it is good enough all around. If it is not, don't claim it is. > Don't say any end user could pick it up and replace MSO with it, if > they, indeed, cannot. Either OOo is a high end product with good > support, or it isn't. Don't try to have it both ways. "We're AWESOME! > We have Milllions! of users!!!" and in the next breath "What do you > expect for free? Sheesh!" You are totally sending mixed messages. > Get involved, Chad. I have. > If yes there are a number of > > consultants who will do this for a fee. Please see > > http://bizdev.openoffice.org/ for the consultants directory for your > > area. > > > > > >>Say what you want about Microsoft Office, at least a non-techie can use > >>it to produce things they want to. > > > > > > You, of course, may purchase MSO. (At least I hope you purchase it) > > So now you're telling the guy to buy Microsoft Office? You're a real > supporter of OSS, aren't you? "Can't deal with *THE PRESSURE*, Punk?!? > Don't know how to RTFM!?!? n00b!!? You can always go Microsoft! AND I > HOPE YOU DO!" What a great slogan for OpenOffice.org! > I didn't liek what he said. I do not particularly like what you are saying either. If you want MSO buy it. Don't steal it. > > > One last thing, OpenOffice.org is _NOT_ an MSO clone. Nor is it intended > > to be so. If that is what you were expecting then I am not surprized you > > are disappointed. > > Good god! When did he ever say that? Why are you always looking for a > way to launch into that old tired rant. > > GRRRRR, you really need to work on your peeople skills, bra. > > - You hone them the way you have. get stuffed. -- Documentation Co-Lead PLEASE - keep list traffic on the list. Email sent directly to me may be ignored utterly. "Dinna meddle wi' things ye ken nuthin' aboot!" J.Herriot --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
