Hi,

Is there anyone who could give me some hints how to troubleshoot OOo 1.1.3 on Linux and why it does not open a window when started by mozilla (where does the window go?).

(Is this the wrong list for troubleshooting questions?)

Thanks,
Bertram

When receiving some ppt-spreadsheet (or other doc) in mozilla-mail (on SuSE 9.2), I can try to open it, which will open a URL like mailbox:///home/bertram/mozmail/movemail/Inbox?number=30515521&part=1.2&type=application/vnd.ms-powerpoint&filename=filename.ppt


In the process listing I can see, that a new process has been started (so the MIME type seems to be correct):


/usr/lib/ooo-1.1/program/soffice.bin -nologo /tmp/plugtmp-2/filename.ppt

However, no window ever comes up. Even worse, now additional attempts to start ooffice in a terminal will work anymore:
[EMAIL PROTECTED]:~> ooffice
[EMAIL PROTECTED]:~> echo $?
0


It immediately comes back with no indication what happened.


I have two workarounds:
1. close all navigator windows first, then try to open the attachment - this works OK, and the started process now is:


/usr/lib/ooo-1.1/program/soffice.bin /tmp/filename.ppt

Note there is no '-nologo'.

2. kill the ooffice that is in the nirvana, and run that cmdline in a Konsole:

/usr/lib/ooo-1.1/program/soffice.bin -nologo /tmp/plugtmp-2/filename.ppt

Now the window comes up properly.


Other attachments (like pdf) always successfully open (and bring up their window), so it does not seem to be an issue with the DISPLAY ...


Can anyone explain that?



You do realize that this is not an OOo problem but rather one of how you
have your system configured.
I suggest that you get a copy of htmlview from one of the redhat
repositories and use it to select your broswer that way, when you're using your browser it won't start up a separate
instance when that browser already happens to be running. If that is not
possible it is likely that HP has a similar tool for you so talk to your
system administrator.





Thanks for you reply. I obviously was not clear where I could use help.

I wanted to know how it may come, that a process "/usr/lib/ooo-1.1/program/soffice.bin -nologo /tmp/plugtmp-2/filename.ppt" stays in the background without bringing up a window. Sure this may have to do with how I configured my system, but as I have no issues with any other windows, I thought this might be some specific OOo issue.
I don't want any other viewer (htmlview) for these docs, I would like them to end up in a separate OOo window (not inside a browser window).


Thanks again,
Bertram


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