On 21 Mar 2005 at 16:41, Jean Lemay wrote: > Hi again. > > I have asked for help not to receive a copy of the message I send out. > Did I do something wrong? > > ----- Original Message ----- > From: "help hints for unsubscribed users" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> Sent: Monday, March 21, 2005 1:21 AM > Subject: Re: [users] Installation problem > > > > Jean Lemay <[EMAIL PROTECTED]> writes: > >>------=_NextPart_000_0006_01C52CD4.6F3CC670 > >>Content-Type: text/plain; > >> charset="iso-8859-1" > >>Content-Transfer-Encoding: quoted-printable > >> > >>Hello! > >> > >>My Name is Jean (subcription# DOF1764552TD) and I downloaded = > >>OpenOffice.org 2.0 Beta yesterday. > >> > >>My problem is when I do try to install it. I do not have any > >>problem = with the installation shield until it gets to "updating > >>component = registration". > >> > >>The installation stops there and a window with the following message > >>is = appearing: > >> > >> Error 1311. Source file not found > >> C:\DOCUMEN~1\JEANLE~1\LOCALS~1\Temp\...\openofficeorg1.cab > >> > >>In the open window, there is two click button that says "Retry" or = > >>"Cancel". Every time I click on Retry it return to the same window > >>= with its two click buttons. > >> > >>If I click on the Cancel button its cancel my installation and I end > >>up = with my zipfile entitled 00o_2.0beta closed. > >> > >>What is it I should do? > >> > >>Whoever will answer my message, I would like to thank that person > >>in = advance for providing me with a solution.=20 Regards Mr. Jean > >>Lemay ------=_NextPart_000_0006_01C52CD4.6F3CC670--
Jean What version of Windows are you using? If it is XP, are you runnning the install as the admin user? Tony Pursell A Win 98SE user Please reply to the list, not to me personally --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
