On Tuesday 05 April 2005 02:37, Cyrille Moureaux wrote: > Hi James, > > > When OpenOffice.org 1.1.4 starts up; the splash screen is displayed and > > the progress bar displays about 80% and then an error message appears > > stating an error in regard to an object called GetDevice and states that > > the device name is empty. The message instructs the user to contact the > > system administrator. This system is based on Win XP and SP2. > > I know it's not exactly what you describe, but wouldn't the error > message be "GetStorage: No content"? If that's the case, this issue is a > known one and steps to correct it can be found in > http://documentation.openoffice.org/faqs/installation/026.html
Yes, that the GetStorage was the correct object name. And the problem was the common.xcu file. Sorry, I did not review the installation issues since I was not having an installation problem. But it would seem that this type of issue could be easily resolve through the repair process or the remove/install process. Thank you so much for the reply and the wonderful assistance. James > > If this is not the error you're seeing, note that if you want to really > reinstall from scratch OpenOffice.org, it may be a good idea, after > removing the product, to also remove (or rename or relocate on the hard > drive) the "OpenOffice.org<version>/user" directory mentioned in that > FAQ so that even the configuration changes you may have done while using > the previous installation of OpenOffice.org are cleared. > > If your error is not the one I mentioned above, it would be a good idea > to just rename or put somewhere else that user directory, so that if > such a move fixes the issue its contents can be looked at to try and > determine the source of the problem. > > Thanks, > > Cyrille > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
