On Thursday, 21 April 2005 20:50, Mixu Lauronen wrote: > From: "Lulu Kenzig" <[EMAIL PROTECTED]> > > >To: <[email protected]> > >Sent: Thursday, April 21, 2005 4:11 AM > >Subject: [users] Open Office has totally wrecked my computer > > > >Hopefully someone is able to help me with my query. I installed > > OpenOffice and despite not clicking on the required section for > > it to take over all of my existing programs, it has indeed done > > that and now I am unable to open over 5 years worth of work - > > research, lectures, patient files, information files for > > patients, etc. I wish to reverse the situation with hopefully no > > damage to existing files. Each time I open a new file with either > > Lotus or Word, it automatically saves with Open Office and then I > > am informed that important information has been lost and may be > > recovered upon next starting up my computer, which of course does > > not happen. Please help, as I have uninstalled the program in the > > hope it would undo the damage - I am then unable to access my > > work at all - and re-installation has made no difference. > > Doesn't this message strike anyone else as very odd? It has a > couple of strangenessess, or is it just me: > 1) OpenOffice taking over all existing programs despite _not_ > telling it to. 2) OpenOffice opening Lotus files by default. > 3) Lotus and Word automatically saving in OpenOffice format. > I've always thought all of those things were impossible, especially > point number three. > > I hope Lulu's computer is all right, but the message is strange. > - Mixu Lauronen
What's much more likely is that Lulu isn't a computer power user and doesn't know enough about the system to determine exactly what has happened. The likelihood is that .doc and .xls files are now associated with OOo, which now opens them instead of Word doing it. This happens when people click through the install procedure without reading the dialogs. Form their point of view, they then didn't associate .doc with OOo (actually the did, but don't remember doing it). Per the post, Lulu works in the medical field and now can't open vital files in the accustomed way. The user now "freaks out" and makes outlandish claims. The original post isn't at all unusual, I see it daily on lists and real life. The users needs a reply like "Click here, click there, do that. See, everything is fine again!" -- Alan McKinnon [EMAIL PROTECTED] +27 82 337 1935 (C) +27 86 110 2411 (W) +27 12 349 9277 (F) --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
