[users] Problem downloading off the web

[Stableyard]

I would be grateful for advice. I have Open Office 1.1.2 installed  alongside 
MS Office Basic Edition 2003 on Windows  XP Home Edition. 
 
When I try to download a document off the web I get an Open Office 11.2  
window which reads 
"Error loading doc _http://www_ (http://www) ..... Could not  establish 
internet connection with www..... Rtry/Cancel". 
 
When I then retry I get a window saying "An API call exited abnormally" and  
I then have to relaunch my browser (AOL.9)