Mike wrote: > James Knott wrote: > > greg ward wrote: > >> Hi James, I did purchase "Open Office" for the sum of AU$11.00. It > is the latest version and on the "help" page all references for > help/support are to [EMAIL PROTECTED] or www.sun.com/star/support > >> > >> > > As I thought. Someone charged you for something you could have obtained > > for free. Some vendors sell OOo on a CD, which is a convenience for > > those who can't download it. However, others simply take advantage of > > those who don't know better. Some sites claim paid support included and > > then point the user here. > > > As I mentioned, it's always a free download from www.openoffice.org. > > To be fair, AU$11.00 isn't an unreasonable price for the *service* of > downloading OpenOffice.org and burning it to CD. How that service is > advertised > might be underhand however. My company also distributes > OpenOffice.org on DVD > (together with other open source software) at a similar price but we > also make > it clear that the software can be downloaded free of charge and > provide links to > the appropriate sites. >
I don't have a problem with those who charge a reasonable amount for a CD, as they deliver something of value to those who can't download. However, charging for a download and providing nothing else, is a scam. Claiming support is included and then sending users here is fraud. -- Use OpenOffice.org <http://www.openoffice.org> --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
