On Tuesday 31 May 2005 10:26, Clay Kallam wrote: >Hi ... > >I bought Office Applications for Mac OS X, and I've tried to install >it seven times. Each time, I get a message that says the > installation failed and I must install again. Clearly, something is > wrong with the installation disk. (I have 10.4.1, which I just > purchased, along with Office Applications. > >The Apple Store won't let me return opened software, so what is my >next step? > >Clay Kallam
That "Office Applications" you bought at the Apple store is not connected in any way that I know of (but then I'm a linux x86 user) with this group, which is a support group for Suns freely downloadable programs available at <http://www.openoffice.org> This group is 100% volunteer support only for the various current releases of OpenOffice, usually referred to as OOo plus version number. If the store sold you incompatible software, then I say they have an obligation to either make it work(I don't think they can), or refund your money. Get more insistant on your warranty rights if its a commercial program. I suspect, but I've reading beween the lines, that the "Office Applications" you have is only compatible up to Mac OS9. We see a lot of questions and recommendations for Mac OSX users to install NeoOffice, which is compatible with OSX 10.2+, so maybe thats the program you _should_ have been sold, but since is free, they won't even mention it as there is no profit to accrue. That IS available free for the download from a link on the above site, I just checked. You can take your pick of OOo or NeoOffice at this link: <http://porting.openoffice.org/mac/ooo-osx_downloads.html> Good luck. -- Cheers, Gene "There are four boxes to be used in defense of liberty: soap, ballot, jury, and ammo. Please use in that order." -Ed Howdershelt (Author) 99.35% setiathome rank, not too shabby for a WV hillbilly Yahoo.com and AOL/TW attorneys please note, additions to the above message by Gene Heskett are: Copyright 2005 by Maurice Eugene Heskett, all rights reserved. --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
