On Saturday 04 June 2005 00:28, Rick wrote:
> Why do many posts have a subject of moderated rather than the real,
> meaningful subject text?

Many people poting theior first questions posting to this mailing list are not 
the usual type that use email to communicate with others about computer 
problems. They do not know  much about mailing lists, e.g. that their mails 
are public or that they need to be subscribed to see all responses send to 
[EMAIL PROTECTED] We have tried many ways to encourage them to subscribe 
to the mailing list but many do not understand what we mean or they are not 
interested in doing so. 

However we still want them to use OOo and get their questions answered so 
many of us CC: these people as well as reply to the mailing list. You will see 
that many people respond with a "thank you" for our small extra effort. 

Mails from people not subscribe to the mailing list are filtered thru humans 
so that only mails relevant to OOo are posted to this mailing list. This 
function is called moderating the list. Unfortunately not all mails which 
have been moderated havde the tag "[moderated]" (as this is only generated 
from a HTML link on http://support.openoffice.org). But a sure way of knowing 
which mails have been moderated is to look at the headers of the mail you 
receive where you will see "Delivered-to:" and if it contains "moderator" 
then you know that this person is not subscribed to the mailing list and you 
should CC: your answer to them. Note that most reasonable mail tools can 
filter email into different folders based on fields/values in headers.

If you have any suggestions of how to improve this situation, I would 
encourage you first to read the mail archive for this list as it is a topic 
that comes up every few months.

I hope that this helps.

-- 
CPH : openoffice.org contributor

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