On Thu, 28 May 2009 19:08:33 +0100
Came this utterance formulated by Martin Mackay to my mailbox:

> Dear Sir/Madam
> 
> I am very disappointed in the above software I have been using open 
> source software for a couple of years now including software from the 
> Mozilla Organisation as well as yourself and until recently found Open
> Office to be a great substitute in not better than MS Office.  That
> was until I had the misfortune to use Impress to complete a piece of 
> coursework for my University Masters Degree.
> 
> The stability of this program is a joke I have twice lost my work and 
> had to start again due to the fact that it could not recover the 
> document or go back to a previously saved version either way losing a 
> lot of progress on my assignment.  Every time I saved Windows advised
> me of a non responsive application.
> 
> Suffice to say I am not impressed with this and Open Office no longer 
> forms part of my software package and is unlikely to be reinstalled in
> the future.  I suspect that like most packages you have decided to
> bloat it out with unnecessary features which means the simple tasks
> are now considerably more difficult.
> 

You have emailed a list which is primarily composed of happy
OpenOffice.org users numbering in their thousands. Are you sure that the
right course of action is to piss them off? Did you actually attempt to
resolve the issues you speak of by utilising this list for it's intended
purpose, as a help tool?

Were you trying to save in ODF format or Microsoft Office formats which
may not support all the features of an Impress presentation?

-- 
Michael

All shall be well, and all shall be well, and all manner of things shall
be well

 - Julian of Norwich 1342 - 1416

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