On Jul 16, 2009, at 11:48 PM, orngjce223 wrote in response to the "Well this is interesting..." thread:

And people pay for support provided by unpaid volunteers?? Now / that/'s something I don't understand.

That may be so in some cases. The OO site has a page where CD copies can be ordered from 3rd-party suppliers (http://distribution.openoffice.org/cdrom/index.html#cdrom ). Flexiety (they sell Windows versions in the US) offers a CD-only option for $13.95, a "Premier Support Edition" for $35.95, and a "Plus Updates and Support" version for $49.95 (http://www.flexiety.com/Merchant2/merchant.mvc?Screen=CTGY&Store_Code=FSCS&Category_Code=OpenOffice_org ).

I emailed them on 7/7/09, asking for details about their support and updates, but haven't gotten a response. So it may be that the "email and online support" they charge for amounts to nothing more than pointing people to this list and the OO forums. Similarly, I can't tell whether their "quarterly updates" involve mailing customers new CDs or merely notifying them when updated versions become available for download at the OO site.

A bit of searching on Amazon reveals 2 vendors offering CD copies for $2 plus shipping (no support offered), which is a lot more reasonable. There are hundreds of copies being auctioned on eBay, too.

Dave

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