"Carmen Yeung" <[email protected]> wrote in message news:[email protected] > Dear Sirs, > > I have tried to download many times but still not successful. Can you > please help ? > > Thank you. > > Carmen
You didn't say what your operating system was, so I'll assume it's XP. Had you told us, I could give you exact instructions, but since you didn't, this should come close: Go to http://www.openoffice.org/ and click on "I want to download Open Office". A little green window pop in underneath that, which says "Download Now". Click Download Now. If you get a little yellow ribbon comes up at the top of the window that says "To help protect your security .... Click here for options..", click it, and choose "downoad file" from the choices. Then you should get a download box, or a Save box, that lets you tell it where to save the file to. Choose a folder for the download to go to, and click OK. Give it a few seconds to work, and if any other instructions show up, do as they request. The download will start and complete. It takes awhile, so don't get overanxious. Open Office is a fairly large file and takes time to download. A LOT of time if you happen to be on dialup instead of DSL. IF for some reason the download doesn't start, go all the way to the bottom of that same page and read the part titled "Any Problems"? and follow those directions. If this isn't any help, then give more information about your computer system. Try reading here for help on that: How to Post a newsgroup question effectively: http://support.microsoft.com/kb/q555375 HTH, Twayne` --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
