Lisa McCormack wrote:
I've tried several times to download Open Office. It downloads but
then aborts with the message "Windows has found a problem with this
file." "Name OOo_3.1.1_win32Intel_install_wJRE-en-US.exe." "Publisher:
Unknown Publisher." "This file was blocked because it does not have a
valid digital signature that verifies its publisher."
What should I do?
This is usually a symptom of an overactive antivirus program. If you are
downloading OOo from the official website, www.openoffice.org (make sure
not to use a similarly-named imitation), you can safely do the following:
* After downloading (which you apparently have already done),
DISCONNECT COMPLETELY from the internet.
* Turn off your antivirus program (and if necessary, your firewall).
* Install OOo.
* When installation is complete, turn the antivirus program (and
firewall) back on.
* Reconnect to the internet.
Make sure you are never connected to the internet without your firewall
and antivirus programs working!
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