On 12/10/2009 11:20 AM, Barbara Duprey wrote:
> Tanstaafl wrote:
>> I subscribed to the OOo users list from my work email address. We
>> use an outsourced anti-spam service (webroot), and use their system
>> for our outbound relay host. Well, webroot uses what is called BATV
>> address tagging, to minimize/eliminate backscatter problems - and
>> it works very well for this:

<snip>

> To unsubscribe your old account, you'll need to use the indirect
> form. The normal process uses the "From" (which in your case has the
> BATV prefix) and tries to unsubscribe that, but of course you were
> not subscribed by that name. If messages are coming to you from the
> list (as opposed to the cc'ed versions you've gotten because you
> appear to be unsubscribed), you probably subscribed prior to the BATV
> implementation,

Nope, I definitely subbed *after* the BATV (we've been using them for
years, and I only subscribed a week or so ago).

Hmmm... after reading the rest, maybe you meant 'after' not 'prior to'
above?

> and can use the indirect form to unsubscribe: 
> [email protected]. From
> there, you can reply to the unsubscribe confirmation and the new BATV
> prefix won't matter.

Tried that, didn't work.

> Otherwise, your subscription would have been established using the
> then-current BATV prefix, and you'll have to look at the Return-Path
> header of one of the messages *directly from the list* and dig it out
> of there for use in the indirect unsubscribe. I gather you're 
> currently receiving duplicate copies (or maybe more, when people cc
> the old account in responding to one of your earlier messages),
> right?

Yes... and I *was* able to successfully unsub after your hint about
looking at the Return-Path header.

Thanks! :)

> Thanks for explaining this -- I'll add it to my discussion of why an 
> unsubscribe might not be seen as coming from a subscribed account.

No problem... thanks for showing me how to accomplish the unsub. :)

>> The correct solution is for either ezmlm to be patched to 
>> accommodate BATV address tagging (we are NOT the only ones using it
>> I assure you), or the OOo list moms should switch to a list
>> manager that can handle it - like Mailman.
>> 
>> I've seen how much backscatter this blocks, so I assure you, I 
>> wouldn't ask webroot to disable this feature even if they would, 
>> which I doubt.

> I gather that ezmlm/CollabNet is not at all likely to change -- there
> have been lots of discussions relative to that both here and on the 
> discuss list. There's no point in pursuing that here, maybe on
> discuss.

No worries... I honestly don't understand this kind of rigidity, but
thats the nature of free software (and freedom in general).

Thanks again!

-- 

Best regards,

Charles

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