Thanks for your response. Nice to hear from England! Let me try again. I use Open Office. I have a problem with the program "crashing" almost every time I use it. I have uninstalled and reinstalled it twice. So I went to openoffice.org to find out what to do. I had the impression I had to log in to get help about this issue. For some reason I could not log in and tried to get a new password. There was a notice that the new password had been sent to my email but it never showed up. Then I recalled that I had contacted users before. So that was how got to you. So I am trying to find out what to do about this crashing problem. The log in issue is incidental. I know about the crashing because the program stops responding and puts up a message that the program has crashed and documents need to be recovered. I lose big chunks of the current document each time. Can you tell me how to fix this?
----- Original Message ----- From: Harold Fuchs To: [email protected] Cc: [email protected] Sent: Saturday, February 13, 2010 3:54 AM Subject: Re: [users] can't logon On 12 February 2010 23:03, [email protected] <[email protected]> wrote: I have tried repeatedly to log on but can't do it. tried to get password, you say it was was sent to my email but I never got it. so can't log on to try to discover why my documents crash every time I access them. Glenna Higgins Log on to what *exactly*, please? You don't ever need to logon to download, install or use the OpenOffice.org (OOo) software. All three are completely free. Always. Download from <www.openoffice.org>. Beware expensive imitations! When you install OOo you will be asked to register. This is purely optional and designed mainly so that the authors of the software can keep a rough track of the number of users and where they are. You don't need a password for support either. That's free too, via this e-mil list. There are various support web forums that *do* want passwords. If you are talking about one of those then you'll need to contact its administrator. Details of the forums available are on the Support page linked from <www.openoffice.org>. Details of how to contact a forum's administrator will be on that forum's web page. Please note that all this support is free and run by *users* of OOo who volunteer time to help others. -- Harold Fuchs London, England Please reply *only* to [email protected]
