april wrote:
I am desperately seeking anyone that can help me uninstall/disable this ASCII. Ever since
I was prompted to perform a "mandatory" update with (Adobe?), this ASCII filter
has been encrypting or encoding very important documents that I need to pull up/view for
the first time. Please help me!!
april
[email protected]
What you're describing is really most likely a problem with the "file
association" for whatever file type(s) you are trying to open -- if OOo
is actually the program that is trying to open the file, it has an
extension that is not on the list known to OOo. And since there is never
a mandatory update for OOo, maybe you got a bad version from some source
other than the www.openoffice.org website. Another possibility is that
the files were saved without the extension being added to the filename;
if you are using Windows, the operating system relies on the extension
to find the right program to use. In any case, the files themselves are
almost certainly fine unless you are using a broken imitation of OOo.
First, try right-clicking on the icon for one of the files, select Open
With, and browse to the program that should be able to open the file.
You can also select the option to always use this program for this
filetype, and then you should only have to do this once for each type of
file. Alternatively, open the correct program and then browse to the
file. Whenever you save from within OOo, make sure the option for
automatically adding the file extension is checked. If there are
existing files that have no extensions, but you know what it should be
(e.g., .doc), you can rename the file with the correct extension and try
again, but be sure you know what that extension should be -- things can
get pretty messed up if you add the wrong one.
If you still have problems, please come back to the list and provide
more information -- what operating system and version you are using,
what version of OOo and where you got it, what type(s) of files are
involved, and exactly how you are trying to open the files and what happens.
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