On 05/09/2010 11:48, Maik Schramm wrote:
Dear community,
Unfortunately I am facing a general printer issue with OO 3.2.1 german version.
The platform is Windows 7 Professional 64Bit (absolutely newly set up system).
It is not possible to maintain any printer when running the OO start menu (File
-> items 'Print' or 'Printer Settings' are greyed out).
However, at OS level there are actually 4 printers working fine (Fax, MS XPS
Doc. Writer, PDF Creator (latest version 1.0.2) and Xerox Phaser 6130 (default
printer).
From any other application printing works properly.
Spooler Queue and RPC services are both started. From OO Writer initially the default
printer is taken, printing is possible but gets aborted after some time due to a
"missing service" error message (it's not told which one). Afterwards, there is
no possibilty to print again and a new default printer is requested to be set as per
error message. However, within the OOWriter you cannot define a default printer as the
'OK' field is greyed out, too. After maintaining/changing some printer settings at OS
level, a default printer can be reset in OOWriter but than again the printing aborts.
I have tried deleting the default printer and many other stuff. I'm only
struggling with OO printing.
Do you have any idea for solving this issue?
Maybe some spooler-interface-subprogram needs to be run with administrative
rights?
Your support is highly appreciated, thank you very much in advance.
If you need any further details, just let me know.
Best regards,
Maik
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Maik
I wonder if you have another printing program you could try to see if it
is an OOo problem or a Windows 7 problem. UNder earlier versions of
Windows I would suggest trying Notepad and then printing from there.
I Hope that helps
Rob
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