Den 2010-09-28 15:08:45 skrev [email protected] <[email protected]>:


Sir;


In the past I have sent an annual donation to keep open office alive. However there is a conspicuous lack of product support. Until I am able to receive an intelligent answer to the question "Please can someone tell me why the open office spell checker works intermittently?" I am no longer sending money to open office.

Just curious, but why do you send money to OpenOffice.org? OpenOffice.org is free and gratis, but of course anyone are welcome with donations, I guess.


I have attempted several avenues of support all met with frustration as I was totally ignored or received well meaning but feckless support from amateurs.

I am not sure, but if you want professional support I think you can buy it somehow, but it seems like you already pay for it for some reason.

And most of the people on this list are amateurs, of course, that's kind of the point. We are all users who tries to help each other out the best we can.



I like your product and agree with most of the 'open source' ideals but am frustrated and disenchanted with the absence of any formal support. Open office is forcing me to fall back in using overpriced Microsoft products.


Please advise.





Hank Jones

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