On 3/26/2011 2:06 PM, Wind Dancer Shelties wrote:
I have the Open Office on CD and have it used it for several years now. For some reason, now when
I make a text document and send it to someone, it will not open for them.......even when I send it
to myself and then try to open it.
It is fine going out of my computer, but when it arrives, it will not open.
This has never happened to me before..........why all of a sudden? Is maybe a
file corrupted??
Thanks,
Karen Ritchie
[Karen ([email protected]) is not subscribed and probably will not see responses unless
directly copied.]
That's one possibility, but there are others. My first recommendation is that you uninstall your
current version of OOo, then get and install the most recent one that is supported on your system --
there have been a great many changes over the course of "several years" that complicate the issue of
how to help you. If you do have a corrupted version, that will fix it, and also get you more
current. If you don't have broadband access, there are some CD sources listed on the
www.openoffice.org website (with no guarantees from OOo); in that case, you might try reinstalling
what you have while you wait for a newer version, and see if that helps. Or you could go to a
library or other location that has the access, and download onto a CD or USB drive, then install
from that. Just make sure that you get the right version for your system. The default is to download
the version for the system doing the downloading; you may have to follow the link for "other" to
select the right one for you.
OK -- now for some questions to you. What operating system and version are you using? What is the
extension for the documents you are sending -- .odt, .doc, ...? Are these documents that you are
originating, or are you editing things from somewhere else, and if so, what was the original format?
How are you sending the files -- using File > Send > Document as E-mail, saving the document and
explicitly attaching it to a message, ...? Is OOo Writer the program that tries to open the files
and fails? Do you see any error messages, and if so, what are they?
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