On Tuesday 19 July 2005 09:22, + Kirsten Rowley wrote:
[ MODERATED ] ***********************
Why do you return my email without answering my question?
Sorry Kirsten,
This was my fault. I had an automated response system setup to email
unsubscribed users like you, but it broke recently and I did not
realise.
The problem is now solved.
The following is the text that should have been attached to the
automated
response :
Hi,
Thank you for your recent email to [EMAIL PROTECTED]
The OpenOffice.org project welcomes your participation.
The mailing list [email protected] is normally for subscribed
posters
only, but we also want to help new users of OpenOffice.org so we allow
other emails into onto our mailing list. Since you have received this
autoresponse, it means that your email has been allowed onto the
mailing
list, even though you aren't subscribed, and may be read by many, many
other users.
The vast majority of other users on this mailing list are
volunteers who
are happy to share information with others and frequently help
other users.
The normal ettiquette on mailing lists is to respond only to the list
address and not directly to the email address of the person asking the
question. Though many of the list members will notice that you are
not
subscribed and will send a copy of their response to you, this is not
always the case. Therefore, you may not receive all responses at your
email address.
Please also remember that you should always reply to
[email protected]
only, and not directly to the person helping you. There are literally
thousands of people participating in the mailing list. Others on
the list
can also help.
Also, by replying to the mailing list, everyone benefits from the
questions asked and the solutions provided.
You can of course join our helpful community mailing lists - there
is no
cost and you are only required to restrict your emails to
OpenOffice.org
topics:
- [email protected] : for OpenOffice.org questions, or when you
feel
comfortable, replies to questions;
- [email protected] : for OpenOffice.org general discussions;
- [email protected] : for questions developing compiling
OpenOffice.org; and
- [email protected] : for programming using the
OpenOffice.org APIs.
There are several ways to participate in the mailing lists:
- subscribe to the users mailing list by emailing
mailto:[EMAIL PROTECTED]
NOTE: that the [email protected] list has between 30 and 100
mails per
day - most of which are interesting responses to answers.
If you find
that after awhile you are not comfortable with this volume
of email
then you can always be removed from the mailing list by
sending an
email to [EMAIL PROTECTED] AND DO NOT FORGET
TO ALSO
REPLY TO THE CONFIRMATION EMAIL!
- subscribe to the relevant newsserver gateway for the mailing list on
news://news.gmane.org/gmane.comp.openoffice.questions (i.e.
[email protected]) news://news.gmane.org/
gmane.comp.openoffice.general
(i.e. [email protected])
There is no compulsion to join the mailing list or the news server
gateway.
If you only want to read replies without interacting with the
mailing list
then all you need to do is to use the websites :
- http://news.gmane.org/gmane.comp.openoffice.questions or
- http://www.openoffice.org/servlets/SummarizeList?listName=users
Simply look down in the list until you find your question. Often
the answers
are shown following the question. Sometimes however the answers get
separated
from the question, and show up separate in the list. Simply start
at your
question and then move forward in the time sequence.
The benefit of using this approach is, quite often the questions
and answers
are grouped together - either by question (on gmane.org) or in the
order they
were received (on the openoffice.org site).
There are also additional facilities where you can search for answers.
Often the question you want to ask has already been raised, and the
answers
are in the archive. You are encouraged to check the archives as
your question
has probably been asked and answered previously :
http://www.openoffice.org/servlets/SearchList?listName=users
( note that
you will probably want to change from "search subject" to
"search body")
Many people check out the archives first, and then if they can't
find an
answer, they ask the question in the mailing list.
NOTE: that all emails sent to the mailing list are public,
including your
email address. We do have filters to prevent virus and spam going
to the
mailing list, but this may not stop mail harvesters from getting
your email
address for spam.
Other useful resources include :
- http://user-faq.openoffice.org/#FAQ : where many questions that are
frequently asked have been answered or
http://documentation.openoffice.org/faqs/index.html
- http://documentation.openoffice.org : where you will find alot
of relevant
documentation;
- http://www.ooforum.org : an online help forum;
- http://OOoDocs.org : extra documentaion;
- http://OOExtras.org : has templates, artwork, labels, etc
- http://OOoMacros.org : has extra macros and documentation
- http://codesnippets.services.openoffice.org : has macro examples
I hope that some of the above has been helpful for you,
CP Hennessy
P.S. If are already a member and are receiving this message, then
your email
address is not be recognized. Please check the email address you
used to
subscribe and the email address you used to post your message. If they
are different, this is the reason.
THIS EMAIL WAS AUTOMATICALLY GENERATED.
Inspired by Kelvins autoreply service.
--
CPH : openoffice.org contributor
Maybe your question has been answered already?
http://user-faq.openoffice.org/#FAQ
