Hi James,

On Sat October 15 2005 03:43, James E. Lang wrote:
> I think that your idea of posting this list periodically is a great idea. I
> would. however, reformat it as shown below.
>
> ========= Start of message =========
>
> I'd like to remind everyone of a few simple points which may help new users
> get the most out of our answers:
>
> 1) For many new users they are not always the most comfortable at using the
> internet nor email
>
> 2) Many will not even know that [email protected] is a mailing list, nor
> even how a mailing list works
>
> 3) So we need to be patient and polite in our responses
>
> 4) We should also CC: the posters of messages that contain a "Delivered-to:
> moderator" header since they are from users who are not subscribed and thus
> they would otherwise not see our responses.
>
> 5) For FAQs we should redirect the users to the appropriate web pages at
>
>     http://user-faq.openoffice.org or http://documentation.openoffice.org
>
> 6) For development related email we should redirect the users email
> advising them to subscribe to the mailing list to
>
>     dev@<the-appropriate-project>.openoffice.org
>
> 7) Ignore trolls i.e. those with the "na-na MSWord is better than OOo and
> always will be!" attribute or similar as they serve no useful purpose
>
> 8) Adhere to the usual Netiquette
>
> ========= End of message =========
>
> My main point is to begin each item on this list on a new line.
Yes, yours is clearer. I will indeed use it.

> By the way, there is no reference to your note 2. I think it was just an
> extension of your note 1. Note also that I incorporated the salient point
> from your note 1 into item 4 above. If you want to incorporate an
> explanation as to why this works then an explanatory footnote like your
> note 1 would be fine but I really believe that the basic technique should
> be incorporated into the item as I have done in item 4.
I was trying to avoid the point becoming too big, but I'll see how I can 
format it. 

Thanks again for your input,
-- 
CPH : openoffice.org contributor

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