I knew that would exactly get the type of response it did. You entirely miss the point. I am not belittling anyone. I'd much rather prefer a doctor from India. In fact if you examine the college and university placement exams, America scores as the lowest in Math and Science. It seems that the prime objective of colleges and universities in America is indoctrination in social agendas. What I am talking about is that when dealing with a customer service issue on a particular product you spent considerable amount of money on and you are almost at the end of your rope attempting to make it work, the last thing you need is a language barrier.
Maybe I am a bit miffed from my own experiences, or should I say nightmares. I can very easily say that I'm not the only one when I see, and bought, a Smart Computing magazine headlined, "The Death of Technical Support." "Knows his stuff." you say. Well, not with my experiences at all. I have had, but not as often, experiences with ill educated "technical support" people here. Bluntly put, I'm trying to make the point that OpenOffice first does not charge anything for either the product OR technical support. Grant it, OpenOffice support is not telephone based, but then again you're not charged. When you post a question on this forum, you may get answers from dozens of others. I've never had any bad experiences and have had most all of my questions answered by this users group. Greg --- "Max G. Kluth" <[EMAIL PROTECTED]> wrote: > ... I rather deal with some YAHOO in India who knows > his stuff (and, given a > bit of language patience, they do) than a usually > totally ignorant fool from > Washington, DC (hey, might as well use that place, > it fits beautifully; I > just don't want to call it American, figure it out > yourself). So much for > maligning fine people in some other country that you > don't seem to > understand. > > "Gregory Forster" <[EMAIL PROTECTED]> wrote > in message > news:[EMAIL PROTECTED] > : I had to add my two cents. > : > : Being so huge and monopolistic isn't so > bothersome. > : What bothers me is that they charge an exhorbitant > : price for products that JUST DON'T WORK!!!!!!! > : > : Example: Windows 95 had FOUR DIFFERENT RELEASES!! > : Microsoft insists that their first release of > programs > : do not have bugs. Then, when they issue a newer > : version, even though everyone knows it's just a > bug > : fix, Microsoft does not call them bug fixes, > rather > : "software enhancements." It's bad enough that > they > : charge you such outragious prices "for permission > to > : use their software." Then, after a rediculous > : "warranty" they charge you again an outragious > price > : for "extended support." > : > : It always frosted me that if you wanted help with > : Windows for your brand new computer you just > bought at > : K-Mart, you weren't allowed to contact Microsoft. > You > : had to contact "where you bought your computer." > Well, > : never mind K-Mart. So you call the computer > : manufacturer and who do you get? SOME YAHOO in > INDIA > : that you can't understand and can't understand > you! > : You want to know how to connect to the Internet > and > : he's telling you how to hook up your printer. > : > : In May 1998, I purchased Word Perfect Suite 8 > : Professional. Microsoft Office was just too > : expensive. Later, I discovered that a lot of what > you > : could do with Word Perfect, you just couldn't do > with > : Microsoft! > : > : Greg > : > : --- Vincente Aggrippino <[EMAIL PROTECTED]> > wrote: > : > : > I apologize now for the long email... but didn't > you > : > realize you were > : > posting a pro- MS Office message to the OOo > user's > : > group? :) > : > > : > Let's forget the price for a moment. In real > life, > : > Microsoft Office is > : > available to everyone for free. Those who choose > not > : > to use pirated software > : > are noble, but that is a choice. It's not > because > : > it's not available. > : > > : > Availability under Linux is also not a problem. > I > : > can tell you from > : > experience that Microsoft Office XP works > perfectly > : > under Linux with > : > Crossover Office. > : > > : > So, why use OpenOffice.org? How do I love thee? > Let > : > me count the ways... > : > > : > 1. I don't like a monopoly. Even if it > doesn't > : > fit the legal > : > definition of a monopoly, I don't like the > : > feeling that Microsoft Office is > : > the end-all and be-all of office > productivity. In > : > this sense, if Microsoft > : > was the one with the smaller market share, I > : > would probably support them. > : > 2. I like the concept that I might have some > : > input into the creation > : > process. I have the source code and I can > even > : > make changes myself. Does > : > anyone know a Microsoft programmer? Does > anyone > : > know someone who has worked > : > on the code of Windows or Office, or even > clippy? > : > I think they are locked in > : > a secret bunker 25 miles below the ground in > Area > : > 51. > : > > : > If Microsoft and OpenOffice.org (or any other > : > alternative) ever have close > : > to an equal market share, I may re-examine my > : > decision. However, I will not > : > use Microsoft products for the forseeable > future. > : > > : > Often people come to me for advice in their > : > computing purchases and > : > decisions. I'll show them OpenOffice.org and > : > Firefox. Having worked in the > : > Information Technology field for over 15 years, > I > : > can say that the advice I > : > give is at least valid. > : > > : > Microsoft has had the greatest measure of > success in > : > making computers easier > : > to use for people who didn't know how to use > : > computers. The newest > : > generation of computer users know how to use a > : > computer. Having never known > : > life without a computer, they will blow us > away... > : > yes, even the best of us. > : > They will make good, informed decisions based on > : > their own experience. And I > : > don't think they will overwhelmingly choose > : > Microsoft or any other > : > particular vendor. I mean to say that, someday, > : > there will be a fair > : > software market again. > : > > : > > : > On 10/25/05, John P Wohlscheid > : > <[EMAIL PROTECTED]> wrote: > : > > > : > > To Whom It May Concern: > : > > > : > > First off I would like to clarify something. > I'm > : > biased towards Microsoft > : > > products since they are the only things I have > : > ever used. I looked at the > : > > screenshots of your products out of curiosity > and > : > I was surprised how much > : > > they look like Microsoft products. I > understand > : > that you want to make it > : > > easy so that the few people the convert from > : > Microsoft products will not > : > > have > : > > trouble using yours, but in my opinion you > should > : > try to give your > : > > products a > : > > different look. > : > > : > > : > I'll choose one very basic item to explain this: > Why > : > is it that the File > : > menu is on the top left and, from that menu, you > can > : > choose New, Open, and > : > Close? Because people are used to it. > : > > : > In computing, we've progressed to a stage where > we > : > kind of do know how to > : > use computers as long as they work a certain > way. I > : > have to honestly give > : > credit to Microsoft for this. Why change what > : > everyone is familiar with if > : > there's no problem with it and there's no > : > improvement to make. > === message truncated === --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
