On Fri November 11 2005 05:49, Louis Suarez-Potts wrote:
> Hi
>
> On 2005-11-03, at 13:54 , Early, Ira wrote:
> > This morning I lost use of Open Office which I use as word
> > Processor only.
> >
> > I cannot activate program or access files.
> >
> > This happened this morning after AVG (Grisoft) found and
> > deleted a Trojan horse infected file.  The data is below.
> > A Back up file exists in quaranteen. I closed open office
> > while AVG was running complete check, but have not restarted
> > computer. It is still running other programs.
> > To my knowledge this Trojan was immediately detected and
> > deleted by AVG without ever executing.
> > I do not know why Open Office has failed it was one of two
> > programs running at the time.  The other program is fine.
> >
> >
> > Can I re-load Open Office 2.0 without loosing file data on
> > my hard drive?
> >
> > Is it even there?   How do I look?
> >
> > Thank You
> >
> > Ari Yoseif
> >
> > DATA:
> > Trojan horse Unloader.Generic.GUK
> >
> > C:\Documents and Settings\Ari\Local Settings\Temporary
> > Internet Files\Content.IE5\JQ20KKJV\drsmartload111a[1].exe
> >
> > detected:   11/3/2005 8:56:24 AM
> >
> > drsmartload111a[1].exe
> >
> >   23.38 KB
> >
> > Action: Deleted
> >
> > a Back up file exists in quaranteen. I closed open office
> > while AVG was running complete check, but have not restarted
> > computer. It is still running other programs.

Do you get an error message when you try to start OpenOffice.org ?
Can you try to use the "Repair" option in the setup.exe file whoich you should 
be able to find in the c:\program\openoffice.org\ directory.

Please reply to [email protected] only


-- 
CPH : openoffice.org contributor

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