G. Roderick Singleton wrote:
Jean Hollis Weber wrote:
However, I've now attempted to look it up in the Help when my
only info is the terms "Edit File". If someone already knows that
"Edit File" deals with read-only documents, they can find the
entry in the Help, but there is no index entry for "Edit File"
and a search for "Edit File" turns up a huge list of items, none
of which as far as I can tell will lead you to this bit of
information. It's a classic case of "you have to know the answer
before you can find it" and the techwriters' maxim: "If the user
can't find the information, it might as well not be there."
I looked this up again in the Help, using the Find tab. This time
I remembered to select the "Complete words only" checkbox, and
was able to find "Edit File" in a rather lengthy list of topics.
So it is possible to find the entry by searching, although I
wonder how many other people forget to select that checkbox, as I
did.
I should file an issue about it.
By all means, please do. The component is documentation and the
sub-component is on-line help. Please add the above comments to the
issue.
I have now filed issue 61323 requesting the addition of an index
entry for this topic.
--Jean
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