John Meyer wrote: I guess > the whole moral of this is that if we actually put a detailed > explanation of what happens for a computer user of average knowledge, > we'd fill up a couple of screens. > > -
I tend to agree. You have to have a mid-point. You can't have a help screen for everyone. Sometimes people are going to have to break down and simply read the manual. The fact that SO many have asked questions like "My files have been changed to OOo" as if they truly do not understand about file associations -- that is not an indication of bad programming or not enough help screens. I believe it is an indication of the user not bothering to learn enough about his computer. Not only that, most of the time, if you can find the OOo website, AND you are able find the proper file to download and install to your computer AND you can find this forum to ask a question, what is so hard about finding the User Manuals? I run across this at work. I give "Avery return address labels" out of employees and tell them the name and location of the file they need to print. They call and tell me the file does not exist. I ask them "did you open up Word and search for the file in correct folder?" After trying to talk them thru this procedure several times, I leave my office to find them at their desk. About 1/2 of the time, I have to have them close Excel and then OPEN UP WORD! The fact that this has happened with several of the employees several times each (with different Avery labels) just tells me that no amount of "help" screen will work, nor will a wizard or any other form of a pop-up. It will be up to each individual to further his knowledge. Some will go the extra distance to learn something new. Some will forever wish to be lead around by leading strings. --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
