Maybe this should be a starting point: http://www.melbpc.org.au/pcupdate/2412/2412article13.htm
Well written, well read. Of course I assume that none of us fits the discription of the title. There are better books, but they are not likely to be in your friendly neighbourhood computer book store. "Max Haltermann" <[EMAIL PROTECTED]> wrote in message news:[EMAIL PROTECTED] : : ----- Original Message ----- : From: "Joe Hogan" <[EMAIL PROTECTED]> : To: <[email protected]> : Sent: Wednesday, March 08, 2006 8:54 AM : Subject: Re: [users] Microsoft says Open Office.org 10 years behind : : : Another problem is a lack of support. What 800 number do you call at 2 am : : > on Saturday night to get tech support for your 500 seats of OpenOffice.org : > ? : > I know the one to call if it's a problem with MSO. Granted it will cost : > me : > $35 a hour (or more) to call them - but it's there. : : : : This is an argument that even I can anbswer too, the non-techie ;-) : : You say that there is no support? True. But then, Linux had nothign for : the longest time, and then a handful on companies tossed their name in the : ring: RedHat. : : There is a CRM software that I use called SugarCRM. It is out there, : availabel for free. But, they also offer paid support for the clients, : should they desire technical support. : : I would say that as it gets accepted more and more, some entreprenurial : person will take off with this. : : A help desk company for OO. It will happen, it is just a matter of time. : : My 2cents worth : : Joe : : Why would you need a help desk, when you can ask : [email protected] ? : : Max. --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
