This discussion is actually quite amusing. Nobody seems to have given it any thought why the bug reporting might be difficult other than being hidden away somewhere and being a bit too technical for most laymen (and women, of course). In the olden days it was easy. The admirable Rear Admiral Grace Hopper just had to open a relay, and she knew exactly where the bug resided and what it was...
But, since those days, a few thing have happened. We have become a society of instant gratification. Every minute we are told just to snap our fingers, and everything will happen, as long as we pay for it, of course. Every day Redmond, Wash., tells us how wonderful their products are, and I do not have to say anything further. The schools no longer teach even the most basics, so we have become functionally illiterate. Bear with me right now when I generalize too much, but a lot of truth lies in it. If a kid can figure out at age 14 how to balance a check book, it is considered a genius. The rest bloody well pay somebody to do it. Especially since we are also taught not to have any patience any longer, and how to look up something, or even be curious (the man in Washington is the prime example here) So if people have difficulties to file a report, almost any report, no matter how simple, I can't blame them. Have compassion with them. Feel for them a bit. Help them, lead them on gently. Bitching or superiority and impatience do not help whatever. If somebody wouldn't have had pity on me a couple of weeks back, my Calc sheets still would not be showing negative numbers in red. And, trust me, my curiosity made me go through about every possible setting and the whole help file, of versions 1.x.x, where it had worked, and v. 2.x.x, where it didn't. It just didn't click in my little head. And I have been working very fluently on computers since 1985, when I was already much older than probably most of you here. My Atari 1040 had a graphical interface when B. Gates still was having wet dreams about Windows. At work it was DOS, the humdinger of the time, worshipped by the masses. Both systems made me curious, had me experiment and trying to do everything myself. I read books; with DOS you pretty well had to anyway. Nowadays everything is pre-installed, we are told to just turn it on, and if it fails, just bring it in, we tell you, at 50 bucks an hour, of course (if you find somebody for that price, let me know, next time I need 'em I will be at their doorstep in a flash...) Please realize the everybody hear should have the right to speak and voice an opinion. Lecturing them or asking them what the hell they did with their time doesn't help whatsoever. All questions should be legitimate, even if it was asked for the how manyeth time (nice English, eh?) If things come easy to you and you get impatient, don't let your surperiority shine through too harshly. People in much higher places, with far less brainpower than most of us possess on this board, have given us a bad reputation already, worldwide, we don't need this with our (mostly) hobbies. Especially when many of those worldwide people are trying to get help right here, and from us. ... P.S. No problem telling me to go somewhere and shove it. Just say it nicely, will you please... "Jim Wagner" <[EMAIL PROTECTED]> wrote in message news:[EMAIL PROTECTED] : Matt Needles wrote: : : > Jallan wrote: : > <snip> : > : >> It's hard to avoid information on reporting a bug. : >> : >> Jallan : > : > : > The problem is, as is evidenced by the OP's language and tone, that he : > is either a PROUD software engineer, or LAZY, or BOTH. If someone : > WANTS to see bugs fixed, he'll take the troubles to get the bug : > reported in adequate terms so it can be fixed. I've tried both : > Mozilla's Bugzilla and our IssueZilla sites, and find ours easier, and : > the responses more friendly and helpful. I'm interested in seeing OOo : > get better, so I try to report everything I can. : > : : I gave up on trying to report bugs over a year ago, after I spent : several hours of time when I should have been writing trying to work out : what keywords to use to search for reports of the same bug. : : I am not a Software Engineer, not Proud, and not Lazy, and I want to see : OpenOffice improved. : : However, making generalized insults at the people who can't figure out : the Help menus, or can't work out the Issuezilla process is not helpful : to anyone. : : Your post reminds me of the many answers I've seen to problems brought : up, "It works for me." : : Now, that's helpful. The person who wrote in the problem can't get it : to work for them, and the reasons may be many, and in many cases are : mere misunderstandings of what they're supposed to do. "It works for : me" basically says "You're a lamer because you can't make it work." : : "It works for me, have you tried X," would be a little better. : : In this case, I"m being told I'm lazy because I can't work out the : instructions on a page. Thanks, fellow. Glad to see such useful : statements. : : Truly useful, : : JimW --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
