On Tue, 2006-03-21 at 01:26 +1100, Ross Johnson wrote:
> On Mon, 2006-03-20 at 08:52 -0500, G. Roderick Singleton wrote:
> > On Mon, 2006-03-20 at 10:25 +1100, Elsie Hemming wrote:
> > > Thank you for allowing me to use Open Office without cost.  I have 
> > > downloaded only the Word Processor as I have no use for the other 
> > > sections 
> > > offered.
> > > 
> > > Although I am 86, I have  been able to follow the instructions so far, 
> > > except for typing and printing an envelope.  The first time I managed to 
> > > type the text for the envelope but could not print it.  The second time I 
> > > tried to type an envelope, the previous one was on the page and would not 
> > > budge, no matter what I did.  What am I doing wrong?
> > > 
> > > Kind regards, Elsie Hemming 
> > > 
> > 
> > God on you!  Managing envelopes is a two step process. It ought not to
> > be so there is an RFE for getting this to a one step process and I
> > suspect this is what you are encountering.  No worries though.  Here is
> > a FAQ item that should guide you through this two step process  and let
> > you do envelopes, http://tinyurl.com/o39jy
> > 
> > Now, because some printers are a bit odd, one of our documentation
> > project members has produced a kit to help get the correct orientation
> > when setting up. You can get teh instruction guide and the kit from
> > http://tinyurl.com/g6grn
> > 
> > BTW, the RFE is http://www.openoffice.org/issues/show_bug.cgi?id=55499
> > which asks for the one-step process.
> 
> Hi Roderick,
> 
> I believe that Elsie's difficulty is because the layout options in the
> Insert - Envelope dialog are actually broken (as you yourself verified -
> unless I'm imagining things). As a result, the kit etc. won't help IMO.
> 

Ah yes. THis is also a possibility. I had forgotten since I do not have
the problem even though I helped to identify the issue. CC'ing Elsie,
just in case.


-- 
PLEASE KEEP MESSAGES ON THE LIST.
OpenOffice.org Documentation Co-Lead
http://documentation.openoffice.org/ 

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