<copying to list, was sent only to me>
Paul: Please always reply to the list.
Paul Derbyshire wrote:
Immanuel CRC Office wrote:
Paul Derbyshire wrote:
Eh -- I'd still like to get OpenOffice working on my machine. Is
anyone going to deign to tell me how to go about doing so?
1. Have the checked the MD5SUM of the downloaded file?
The self-extractor tested itself and passed. I can't do it
independently, as I don't have the tools to do so, wouldn't know how to
use them if I did, don't know the correct md5 sum, and don't have the
original self-extractor anymore.
2. Did you get an error message on install?
No.
3. If the install went okay, can you open it from your Start menu?
No. Mouse pointer flickers, and then nothing. No error messages or
anything, not even in Event Viewer. For all I can tell by their
behavior, the executables are just "int main () { return 0; }" compiled
and bloated up to huge size with unused data segments. :)
Running one from a console window doesn't produce any stdout or stderr
output, either.
We need more help to get this working.
I don't have any more to offer. It's not my fault your software fails
without even displaying any error messages; it's yours. I don't know
what more you expect me to do. I reported that it just plain doesn't
work, and exactly how it fails to work, which is basically that it does
nothing whatsoever, not even generate error messages. My slightly
C-literate ability to further diagnose the problem is exhausted.
I don't understand why you need more help anyway. This is the latest
version downloaded and installed with default options and no problems
during install onto the most common system architecture -- an x86
running XP service pack 2. This is going to be the situation with 80% of
the users downloading your product.
If under those conditions your software does not function at all, you
MUST have already received other reports of the problem by now, and
surely it's a known problem with a known workaround or a fix in the
works. Why am I not being told what the workaround is?
On the other hand, it can't be a peculiarity limited solely to my
computer, because there is nothing whatsoever unusual about it. It can
decently run fairly recent and demanding games like Half-Life 2, so it's
not underpowered either, and all of the hardware (video, sound, etc.) is
clearly functioning well enough for such applications, and therefore is
surely adequate for an office suite.
Unless there are known incompatibilities with particular not-uncommon
hardware or software?
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What, you also want people to jump through registration form hoops of
some kind for support? I already have more logins and passwords at more
web sites than any reasonable person could hope to remember, so if my
browser's password memory were ever to fail ...
Please! No more! Just answer my one question (namely "how to make it run
on XP SP2 on a standard-issue x86-architecture PC") and I'll be out of
your hair, I promise!
--
Crystle Numan
Administrative Secretary, Immanuel CRC
61 Mohawk Rd. W. Hamilton ON L9C 1V9
905-385-0662
[EMAIL PROTECTED]
http://immanuelministries.ca
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