CP: Well put and timely. Sometimes this Forum gets messy. I for one, check all the posts, learn alot & don't post unless I can't find an answer here or in the many "help" places available in Open Office (there are dozens!). Anyway, please keep up the good work you & several others do in this Forum.
On 3/31/06, CPHennessy <[EMAIL PROTECTED]> wrote: > > Hi all, > > I'd like to remind everyone of a few simple points which may help new > users > get the most out of our answers: > > 1) For many new users they are not always the most comfortable at using > the > internet nor email > > 2) Many will not even know that [email protected] is a mailing list, > nor > even how a mailing list works > > 3) So we need to be patient and polite in our responses > > 4) We should also CC: the posters of messages that contain a > "Delivered-to: > moderator" header since they are from users who are not subscribed and > thus > they would otherwise not see our responses. > > 5) For FAQs we should redirect the users to the appropriate web pages at > > http://user-faq.openoffice.org or http://documentation.openoffice.org > > 6) For development related email we should redirect the users email > advising > them to subscribe to the mailing list to > > dev@<the-appropriate-project>.openoffice.org > > 7) Ignore trolls i.e. those with the "na-na MSWord is better than OOo and > always will be!" attribute or similar as they serve no useful purpose > > 8) Adhere to the usual Netiquette > > Note 1 : So how do I know if someone is not subscribed ? > That is easy : there is a field in every email on this list called > "Delivered-to". For subscribed users it will show your email address. For > unsubscribed users, there will be two "Delievered-to" fields, the one as > described above, and a second one with the value "moderator". Any email > delivered to the moderator and then to the list, means that the email was > from an unsubscribed user and therefore you should try to CC: that user. > Many people use their email tool to filter the users@ emails so that those > with the field "Delivered-to" with a value of "moderator" get flagged to > indicate that they should be treated specially. > > Regards > -- > CPH : openoffice.org contributor > > Maybe your question has been answered already? > http://user-faq.openoffice.org/#FAQ > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] > >
