On Sat, 2006-04-15 at 17:30 -0800, Troy & Lacy Hanson wrote: > To Whom It May Concern, > I downloaded OpenOffice 2.0 a few days ago on a Dell Inspiron 2600 > with windows XP and have loved using it. I also have an IBM ThinkPad > that is not currently connected to the wireless modem in my house so I > could not download it directly onto that laptop. So I burned a CD with > the info for OpenOffice and used it for installation on the ThinkPad. > I used mostly writer for about two days when in the middle of a > document the compter sort of "crashed". There was a blue screen > saying I had to turn it off and then back on again. I did so and this > has happened about four times. Each time there is less time inbetween > the crashes. The last time it just goes to the blue screen. Has this > happened to other OpenOffice users? Do you know if this has something > to do with OpenOffice or should I look for another cause. Does this > mean I should be using XP for OpenOffice to work? Any help is > appreciated. > > Thanks > > Troy Hanson > > ps. the blue screen says > > ***STOP: 0x00000067 (0x0000004, 0x00000007, 0x00000000, 0x00000000) > CONFIG_INITIALIZATION_FAILED > > If this is the first time you've seen this stop error screen, > restart your computer. If this screen appears again, follow these > steps: > > Check to make sure any new hardware or software is properly installed. > If this is a new installation, ask your hardware or software > manufacturer f > or any Windows 2000 updates you might need. > > If problems continue, disable or remove any newly installed hardware > or software. Disable BIOS memory options such as caching or > shadowing. > If you need to use Safe Mode to remove or disable components, restart > your computer, press F8 to select Advanced Startup Options, and then > select Safe Mode. > > Refer to your Getting Started manual for more information on > troubleshooting Stop errorrs.
Hi Troy, This is not an OOo (OpenOffice.org) issue. The fact that the first crash and BSOD (Famous Windows "Blue Screen Of Death") appeared while you were using OOo is nothing more than coincidence. The problem is an operating system (sounds like Windows 98) error and suggests that there is a hardware problem with the ThinkPad or the operating system configuration has been corrupted. Recommendation: Have the ThinkPad checked over for a hardware faults. Sorry I can't be of more help, but I am 99.9999% sure that OOo is not the cause of your problem. Dave Please reply to [email protected] only. --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
